消费者选购定制家具需注意售后服务哪些方面

【中华衣柜网】在越来越追求个性化的今天，定制家具也同样是潮流人的梦想，怎样根据个人的空间，个人的兴趣来定制一款符合自己性格、品味的特色家具，越来越受到更多人的追捧。虽然目前市场上出现了许多号称能提供定制(定做)服务的家具公司或装饰公司，普遍的做法是在家庭装修的过程中，把衣柜、壁柜、书柜、鞋柜、装饰柜、橱柜等木制家具，经装修或家具公司的设计师系统定制设计，再由专业的家具厂家生产并上门安装，这跟我们所想象的定制和设计尚有一定距离。

开放式衣柜效果图

经了解，至今我国对于定制家具市场尚无相关规范进行约束，从消费者的选项中可见消费者的担心并不是完全多余，调查项目中"不了解其品牌"代表了消费者的不信任感，除了来自商家对定制家具的品牌宣传不够到位以外，同时说明家具定制市场价格不够透明，消费者对于材料的选择没有专业的判断能力，容易被忽悠或者产生不信任感;另外，由于定制家具做好后一般不允许退换，"担心售后服务"代表消费者的使用担心，如果质量出现问题，售后保修成为消费者担忧的重要问题。

行业专家认为定制家具的售后服务主要包括一下几个方面：

①配送：由于办公家具的特殊性，方润家具厂将安排专业的人员直接送货，并负责安装调试，为了更好的完成商品的安装，请您务必与我们提前确认最合适的时间，帮助我们更好的为您服务

②到货时间：标准产品：三环以内：订单确定后，一般2个工作日送达。深圳市区:订单确定后，一般3个工作日送达。定制产品：订单确定后，一般3-5个工作日送达。

③商品部件更换：保修期内，家具因非人素损坏，我们将为您免费更换零件;对于人为因素的损坏，我们为您提供商品部件更换等服务并收取一定的成本费用，费用将视具体情况按标准收取。

④保修：若出现产品质量问题，上门维修，让您真正感受到一站式贴心服务。

购买家具时不要轻信经销商的口头承诺，最好签订正规合同，索要正式发票，并让经销商把承诺的事项写入合同中，避免出了质量问题维权无凭。

买了家具迟迟等不到送货的，家具送到家后安装工人却是仓促组装留下诸多隐患，家具在使用中出了问题后难以得到及时的解决，很多市民在装修新房或旧房时都会精挑细选一些称心的定制家具，然而，稍有不慎就会因为家具的售后问题带来无穷烦恼。记者采访发现，在家具的送货、安装、使用三个环节中，都存在着售后不到位的问题。

We are the manufacturer of Disposable Wooden Tableware integrating production and sales. Mainly operating Disposable Chopsticks, toothpicks,  knives, forks and spoons,spork,ice cream sticks,ice cream spoons,  Coffee Sticks etc productions.The material is made from the birch and poplar. Our products are well popular by customers and are applied in the company, restaurants and families etc place.

From logs to finished products are produced by our company.From the source to control the quality of products and to provide customers with peace of mind products.

Companies adhere to the principle of integrity and mutual benefit to provide customers with the best quality service and the most affordable prices.

And our tableware is disposable so customers very like its convenience.

First of all, the biggest benefit of using Disposable Cutlery is convenience. You will find that the overall convenience of using cutlery is that it can be used without cleaning or other work. For us, this is a level of convenience that is almost impossible when we choose to use other cutlery. Really consider the advantages of this aspect and then go to better use is a big enough guarantee.

Secondly, another advantage of Disposable Tableware is that it is very clean. Compared with the traditional tableware, this product is only disposable so it can really guarantee the overall cleanliness and hygiene, there will be no first cleaning or disinfection work is not in place, thus affection our future use. This aspect of the problem is completely non-existent for us.

FAQ:

Q1: Are you manufacturer or trading company?

A1: We are manufacturer.

 Q2: What is the material of products?

A2: Natural Birch.

Q3: How long will you deliver the products?
A3: 30~60 days after receiving 30% T/T deposit.

Q4: What is the payment term?
A4: T/T 30% as deposit in advance and balance 70% should be paid when goods ready to ship  or L/C at sight.

Q5: Do you provide samples?

A5:Yes, free samples available.

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