What is the ISO9000 quality system

The quality system is the general term for quality management and quality assurance. It is first designed to satisfy internal management. Under normal circumstances, the quality assurance requirements put forward by the second party or third party evaluation should be part of the quality system, but not all. It is an architecture consisting of organizational structure, responsibilities, procedures, resources (including people and equipment) and processes. The quality system is a comprehensive system that meets the quality goals. It is essentially a process network that integrates people, equipment, work items, and information. It includes all the activities necessary to achieve the quality policy and objectives. These activities are coordinated and integrated. The quality task is clearly assigned to all personnel, that is, through the organizational structure, the quality functions and activities of all stages, links, and departments are reasonably organized to form an organic synthesis that has clear tasks, responsibilities, and authority and that they coordinate and promote each other. body. Feedback and communication between internal management activities and external quality information to institutionalize, standardize, and procure quality management so that leaders can build confidence in their own quality assurance capabilities, and also enable demanders to fully believe that the products provided by suppliers are The service can meet the predetermined quality requirements.

In March 1987, the International Organization for Standardization (ISO) issued five standards for the ISO9000 to 9004 quality management and quality assurance series. The five criteria are:

ISO9000 - Quality Management and Quality Assurance Standards

ISO9001 - Quality System - Quality Assurance Mode for Design, Development, Production, Installation and Service

ISO9002 - Quality System - Production and Installation Quality Assurance Mode

ISO9003 - Final Inspection and Experimental Quality Assurance Mode

ISO9004 - Quality Management and Quality System Requirements

Among these five standards, ISO9000 is a guiding general concept standard; ISO9001, ISO9002, and ISO9003 are three external quality assurance model standards used to prove the capabilities of enterprises; ISO9004 is to provide comprehensive and effective quality systems for enterprises or organizations. Specific guidance standards, these five standards form a complete standard system of quality management and quality assurance.