Ms. Yang from Hohhot plans to get married during May 1st. Recently, she has traveled almost all the furniture stores in the capital, choosing furniture for her beloved little family, from bed, wardrobe, sofa to dining table, coffee table, chest of drawers, etc. There are more than 10 pieces of furniture that need to be purchased. After some purchases, Ms. Yang found that no piece of furniture was invoiced. For the sake of not invoicing, the business has a wide variety of sayings: the invoice is used up, the invoicing can not enjoy the discount, the invoice needs to pay the tax itself... Ms. Yang is very puzzled: the buyer and the merchant will provide the invoice, It is so difficult to buy furniture invoicing. Is it also the unspoken rules of the industry? For the doubts of Ms. Yang, the reporter recently launched an investigation.
There are many reasons for not invoicing. From March 7 to 9, the reporter visited the stores of Runyu Home, Jinrui Home, Wanbo Home, etc. in Hohhot, and consulted the sales staff as a consumer to purchase furniture. There are indeed many responses to the answers.
In the interview, only a small number of brand-name store sales staff said that they can sell at a discount of 6~7% of the price, and can provide invoices for free; some sales staff explain that if you ask for an invoice, consumers need to pay their own taxes, standard For the transaction price range of 3.5% to 6%; there are sales staff directly to suggest: there is no need to invoice, because not the invoice price can be much cheaper, but if you want to invoice a point can not be less; more sales staff said, We have never issued an invoice, and no consumer has requested an invoice in sales...
For the business's rhetoric, how do consumers view it? The reporter randomly interviewed several people who are choosing furniture, and found that there is only one reason for consumers to want invoices, that is, to ensure the after-sales service of furniture. Ms. Bai, a citizen, said to the reporter: "I want to buy a sofa. The sofa I used at home was bought 3 years ago. I didn't ask for an invoice at the time. After using it for more than a year, I found that the sponge rebound ability of the sofa is coming. The worse, the original neat sofa has also changed shape. I think this is a quality problem, I found the furniture store, but found that the original dealer has been withdrawn, even people can not find out, because there is no invoice, the store also shirked responsibility. I bought a sofa this time and said that I have to invoice."
The reporter found that many consumers have the same concerns as Ms. Bai. In many people's eyes, invoices are the most powerful guarantee for enjoying after-sales service. Mr. Jiang said: "Furniture is not like anything else. At the time, it is not okay to show that there is no problem. It is very likely that the problem will be revealed after a period of use. Once there is a quality problem, in the later solution, there is no invoice. I am afraid that no matter what people say, they can only eat dumb losses."
Mr. Liu, a citizen of the public, is engaged in legal work. He proposed that the invoice is issued by the state taxation department and has legal effect. It is also the most powerful weapon for consumers to protect their rights after the commodity has problems. Other documents cannot have the same effect as the invoice.
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