How to choose a food and beverage cash register in the beverage industry, how to choose the right cash register, including fast food cash registers, restaurant cash registers, noodle cash registers, food and beverage cash registers, Western food pos machines.
1, the business process determines the cash register equipment
Most customers, when they come up, ask: "How much is the touch screen cash register?"
I will say: "It depends on your specific environment, so that you can specifically need which equipment, different equipment, and different prices. Let me first understand some of your problems!"
The process of answering this is the process by which the customer is clear about their business processes and then knows what features they need to touch the screen cash register. The machine bought in this way will not regret, so I know how to apply it.
For example, ask the following questions:
1) What kind of shop are you opening?
Guest answer: Dining.
2) Are you a traditional restaurant or a fast food?
Guest Answer: Is it a traditional restaurant, anecdote?
I replied: The traditional restaurant is the customer to consume first, then collect the money. Such as Chinese food and other fast food is the first payment, after consumption. Such as KFC, tea shop and so on.
If it is a fast food, the next question:
3) Are you a Western-style fast food or a Chinese fast food?
Guest Answer: How to distinguish?
(1) Western-style fast food:
Also known as counter-style fast food, it means buy-and-pay fast food. The cashier is also a waiter. Typical chain stores such as McDonald's, KFC, and Dicos.
(2) Chinese fast food:
Also known as table service or table service. It refers to the way the waiter places a bill and then the waiter delivers the meal to the table. Typical chain stores such as Yonghe Dawang.
2. After confirming the format, let's talk about the three most representative cashier processes in the catering industry.
1), the next table open:
The guest will take a seat and be handwritten by the field attendant to open the bill. Upon completion, the bill will be handed to the counter, and the cashier will be entered into the touch screen cash register and the kitchen printer connected to the kitchen or stall will be placed. After the kitchen was successfully produced, the waiter delivered the meal at the table number above the kitchen.
Comment: This method is suitable for fast food with large stores and many waiters. This cash register method is suitable for most Chinese food, food stalls, etc.
2), counter billing waiter delivery:
Guests pay for the order first, and the touch screen cash register will print a small ticket to the guest at the counter, and the kitchen will automatically issue the order. After taking the small ticket, the guest will take a seat. After the kitchen is out, the waiter picks up the dish according to the single number.
Comment: This method is suitable for shops with small storefronts, not many waiters, and high quality waiters. This cash register method is suitable for western restaurants, pasta, fast food, coffee and other storefronts.
3), guests take their own food
Guests can make a la carte payment and take a small ticket to the food outlet.
Comment: This method is the most labor-saving, suitable for production only takes a dozen seconds, similar to the ordinary tea shop, the production is fast, and you can get the food sales method immediately.
If you are a restaurant, a restaurant, then the affirmative process is like this. The basic workflow for all catering forms that are post-consumer after checkout is:
first step:
- A la carte, check out.
- The kitchen printer delivers the order directly, and each kitchen ticket has an automatically generated unique order number.
Step 2: The kitchen is ordered to pick up the dish according to the order number;
Step 3: The guest picks up the dish against the order number on the receipt.
3. Knowing your own business process, customers can choose the cash register they want according to their own requirements.
At present, there are several types of cash register machines on the market. Nowadays, the common cash register machines in the catering industry are traditional button-type, and the currently popular touch screen cash registers.
The first type of button cash register
Providing only the most basic functions, the biggest problem with the use of the button-type cash register in catering is that the button-type cash register usually requires the cashier to enter the traditional way of entering the dish number. Unlike specialty stores and convenience stores, cashiers can quickly scan code through an external bar code reader. The catering industry is different, generally there is no bar code scanner to use, and general catering stores usually have as few as thirty or fifty dishes, and hundreds of dishes, and each dish needs to be numbered first, then the number of the dishes is one by one. The entry is placed on the cash register, so the number of each menu needs to be ruined, and each button-type cashier needs to back hundreds of dish numbers. Many customers who purchase such cash registers do not know this, so this feature is not only ignored by customers, but also deliberately concealed by the seller.
- As a general meal: restaurants, hot pot restaurants, restaurants, breakfast shops, tea restaurants, cake rooms, etc., with about 50-400 dishes. As a cashier, it is not an easy task to carry out so many dishes. Moreover, the dishes are constantly added and modified.
- The cashier's cashier is a more mobile job, which means constant training and familiar time.
- Many of the restaurant's cashiers also have a bar business.
Therefore, the button-type cash register is more troublesome for the work of efficiency and training, and the labor cost of input is relatively high.
E.g:
Enter the number of a restaurant Kung Pao Chicken is 101#, then when the customer orders this dish, the cashier should enter the number 101 of the hard note, and then make the order.
Moreover, the button-type cash register does not work well for the editing function of the table. Generally, the management of the table requires billing, checkout, temporary billing, pending order, clearing table, table, table, table, etc. The needs of the restaurant.
The advantage of this type of cash register is that it is cheap, and there are 1000-3000 on the market. See what configuration you need. The disadvantage is that the efficiency is poor and the function is weak. It does not help the overall storefront marketing, and the business analysis. weak.
The second type of cash register is a touch screen cash register
Touch screen cash register information function is strong, to achieve a finger work, you only need one finger, you can achieve all the order function, each menu is divided into a button, when ordering, according to the name of the dish You can press to create a package for multiple menus.
The touch screen cash register system consists of a touch screen integrated machine, a cash register software, a cash box, and a plurality of printers, which form a work network. After the order is placed on the counter, the order can be automatically placed in the kitchen immediately. The lobby staff is sent to the customer's desk or hand according to the kitchen number.
The basic workflow for touch screen cashier is:
1) The counter cashier will make an order and automatically print the bill. At the same time, it will support the temporary billing. Before the checkout, the guest will make a temporary statement with all the details, and the kitchen will also inform the production;
2) If there is a table number, you need to open the table first, and then order, most of them are the same;
3), can support the number of input:
Usually the number of touch screen cash registers is calculated as one person at a time. This is wrong in the food and beverage and other service industries, and the number is very important for the catering industry to count the number of people eating and per capita consumption. Therefore, it is usually necessary to set the "number" button and the "force input number" function. Otherwise, a few orders forget to enter, then all statistics are inaccurate.
4), taste settings
Different tastes can be set according to the requirements of customers, such as: "Don't put sugar!!", "Don't put onions, ginger, garlic" and other production information.
5), price change
Role: for the sale of time-priced dishes. The so-called price dish is the price uncertainty every day. Then you need to temporarily sell the price. This uses this "price change" button.
6), checkout
Once all the products and data are set, you can checkout and you can support multiple payment methods such as cash, credit card, gift certificate, etc.
7), print
After clicking print, the customer's consumption list will be printed on the counter, which can be provided to the customer, kept by the customer, understand the consumption, happy to eat, and the kitchen will automatically make a bill. After the kitchen is finished, notify the service staff to send the food. The entire sales operation can be completed on the customer's desk or at hand.
Therefore, the advantage of the touch screen cash register is that it has high efficiency, complete functions, no loss of orders, and missed orders. At the same time, it also supports rich business analysis reports, simple data management, member management, and invoicing management. Assistant. You don't need to spend too much labor cost, as long as you understand the basics of the computer, you can work, there is no requirement for personnel, provide rich business analysis functions, and have great help to the administrator. The function is very complete, and the boss is not solved. Less troubles.
The disadvantages are: high price, cheap 5000, expensive more than 10,000, depending on which configuration is required, and the price of computer equipment has a great relationship with quality, and later services.
Customers understand the functions of different cash registers, know the functions that different types of cash registers can achieve, and then according to your own financial situation, as well as the specific checkout process, you can easily choose what kind of cash register you need.
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